You’re a mechanic.Not a machine.

Kelpie handles every step of your autoshop in one AI system

Booked 6 services for Thursday Answered 14 calls after hours Read P0301 — three causes ranked Ordered front pads — Bursons, 12:30 run

AI that runs
your autoshop

01 — Customers

It talks to your customers

Phone, SMS and web enquiries answered in your workshop’s voice, in seconds. The ones that need a human get flagged, not buried.

Messages 3 open
S
Sarah M. BXK 44N 0412 887 220
You: Thursday 8am works — booked you in for the 60k.
S
Sophie N. CQ8 2LR Needs a call
What would a full front brake job run me?
Kelpie is answering 2 more…
02 — Diagnostics

It reads the codes with you

Punch in the fault codes and Kelpie ranks the likely causes, tells you what to test first, and writes the plain-English line for the customer.

Diagnosis 2016 Hilux SR5 · 184,000 km
P0301 P0171
Misfire under load, rough at idle
Cylinder 1 misfire with a lean bank — the two read together point upstream of the injector.
1
Intake manifold gasket leak
Explains both codes at once. Test: smoke the intake.
2
Coil pack, cylinder 1
Swap to cylinder 3 and see if the misfire follows.
For the customer
One cylinder isn’t firing cleanly. We’ll know within the hour whether it’s a gasket or a coil.
03 — Parts

It sources every part

Describe the job by voice. Kelpie sweeps your suppliers for that exact car, prices it, and batches it into the next delivery run — you just approve.

Parts Job #4182
Front pads and a rotor machine, ’16 Hilux Ask agent
Bursons In stock now $84.00 Quoted
Repco ETA 7:00am $89.00 Quoted
Batched into the 12:30 run · 5 parts, 2 jobs Review Approve
The whole system

Not an assistant bolted
onto your old software

Kelpie is the software. The board, the calendar, the parts, the invoices, the stock — all of it lives here, and the agent works inside it instead of beside it. There is nothing else left to log into.

The Kelpie home screen: what Kelpie handled today, the decisions still needing a person, today's schedule across three bays, and the floor at a glance.

Monday morning in Kelpie — what it cleared, what's left for you, and the floor at a glance.

And all the small stuff

The everyday tools of a workshop, minus the everyday typing.

01

Digital workboard

Every job's status on one board — no whiteboard marker required.

Board
02

Online bookings

Customers book themselves in — 2am included.

Calendar
03

Pricing matrix

Set your margins once — every quote respects them after that.

Settings
04

Parts & inventory

Stock counted, orders placed, nothing walking off the shelf unnoticed.

Stock
05

Service reminders

Sent in bulk, on time — cars come back without being chased.

Reminders
06

Invoicing

Drafted off the finished job, priced from your book, sent in one tap.

Invoices
07

Workshop dashboard

How the week's really going, in one look.

Insights
08

Low margin alerts

A heads-up before a job slips underwater — while there's still time to fix it.

Insights
09

Integrations

Talks to Xero, Repco Nav Pro, BNT EzyParts and NAPA — no double entry.

Settings
Show 6 moreShow fewer
BBursons$1,943.88
OrderedTue 06:58
ArrivedTue 07:04
Approval sentJul 4
Audi A4 — timing belt$1,240
Replied “yes” in 4 min
This week
Messages answered312
Parts runs batched15
Left for a human9

14 hoursof unbilled admin off your week Estimated from one local workshop’s week — your numbers will vary

The more Kelpie learns,
the less it asks you

One shift with Kelpie
6:30 am
0
Actions handled so far

Keep scrolling — this is one day in your shop,
running without you.

06:42Brake pads ordered — Repco, Bay 1, arriving 7:00Parts
07:15Sarah M. booked in — 2019 RAV4, 60k serviceBooked
09:03P0301 read on the Hilux — three causes rankedDiagnosis
10:26Work approved by SMS — $1,240, Audi A4 timingApproved
11:20“Is my car ready?” — answered in 38 secondsReplied
13:47Invoice drafted — job #4182, ready at the counterInvoice
16:05Rego reminders — 14 texted, 3 replied “yes”, bookedRetention
21:40After-hours enquiry answered — job booked for 8:00 am24/7

How Kelpie works

PYour phone lineDiverted
XXeroConnected
RRepco Nav ProConnected
Learning your shop
Customers1,847
Jobs imported6,392
Price book214
Step 01

Plug in

Connect your phone line, inbox and workshop software in an afternoon. Kelpie learns your jobs, customers and pricing from what’s already there.

Quote without askingup to $300
Order partsneeds approval
Negotiate pricenever
Rules saved
KTone of voiceStraight up
LLoan carAsk first
Step 02

Set the rules

Decide what Kelpie does alone and what needs your sign-off — quote limits, tone, who gets the loan car. Nothing that costs money runs without your say-so.

Cleared on its own41
Needs you · 2
Sophie N.CQ8 2LR
Wants a price on a full front brake job. Car and history prepped below.
Call Mark handled
Step 03

Let it run

Kelpie works around the clock. You approve the big calls from one feed and watch the admin disappear out of your day.

FAQ

What can Kelpie help me with?
Everything that happens at the front counter: answering calls and messages, booking cars in, reading fault codes with you, sourcing and ordering parts, chasing approvals, drafting invoices and sending service reminders. It does not turn spanners and it does not negotiate price — those stay with you.
How does the diagnostic side work?
You punch in the codes off the scanner and describe the complaint. Kelpie reads them against the car in front of you and comes back with ranked causes, what to test first and why, plus a plain-English line you can give the customer. You tell it what it turned out to be, and it remembers.
Do I need to change my existing systems?
No. Kelpie sits in front of what you already run and talks to Xero, Repco Nav Pro, BNT EzyParts and NAPA. No double entry, no migration weekend.
What does my team still handle?
The diagnosis call, the work itself, and any conversation where a customer is haggling or upset. Kelpie hands those to you with the car, the history and the numbers already prepped.
How long does onboarding take?
An afternoon to connect, then a week or two of you approving more than you’ll need to later. The longer it runs, the fewer things it has to ask about.
What does Kelpie cost?
It depends on the size of your shop and how much you want Kelpie handling — get in touch and we’ll price it for your setup. What doesn’t change: no per-seat pricing, no usage metering, and no charge for the calls it answers.
Will it spend money without asking?
Never. Every action that costs money — a parts order, a job that exceeds a quote limit — waits on an approval screen until you tick it. That rule does not have an off switch.

Get your evenings back